Tirebuyer / Rubbr Automotive Service Platform

Customers book online, and certified technicians arrive at their home or office with all equipment in a service van to mount, balance, and install tires on-site.

Salesforce tracks customer vehicles, service history, warranty information, and enables targeted marketing for tire replacement reminders based on mileage and age.

Algorithms minimize driving time between appointments, cluster nearby jobs, and account for traffic patterns to maximize the number of installations per technician per day.

Twilio sends appointment confirmations, technician ETA updates, service completion notifications, and follow-up satisfaction surveys automatically.

A React Native mobile app shows daily schedules, turn-by-turn navigation, customer vehicle details, and allows real-time status updates and photo documentation.

The platform integrates with comprehensive vehicle databases that map year, make, model, and trim to exact tire specifications including size, load index, and speed rating. Customers enter their vehicle details or VIN number, and the system filters the entire tire catalog to show only compatible options. This eliminates the risk of incorrect purchases and reduces returns while improving customer confidence in their selection.

Payments are processed securely through PCI-compliant gateways that support credit cards, financing options, and digital wallets. Customers pay online at booking, and technicians can process additional charges on-site through a mobile card reader integrated into the technician app. The system also supports fleet billing for commercial accounts with monthly invoicing and purchase order tracking.

Each technician profile tracks certifications, completed training modules, specialty skills, and performance ratings. The scheduling system automatically matches service requests with qualified technicians based on the specific work required. Expiring certifications trigger automated alerts, and the built-in training module ensures technicians stay current with new tire technologies and installation techniques.

Project timelines vary based on complexity, but typically range from 3 to 6 months. We break down the delivery into agile sprints, ensuring continuous visibility and early value realization.

Yes, we offer comprehensive SLA-based support, including 24/7 monitoring, security patching, performance optimization, and continuous feature enhancements to ensure long-term success.