Grocery Gateway B2C Delivery Platform

Machine learning algorithms analyze purchase history, seasonal trends, and household size to suggest relevant products, increasing basket size and customer satisfaction.

Customers can schedule recurring deliveries of staple items (milk, bread, eggs) at preferred intervals, ensuring they never run out of essentials while saving time.

The system considers driver availability, route optimization, and order density to show accurate delivery windows, updating in real-time as slots fill up.

Elasticsearch powers dietary filters (gluten-free, organic, vegan), brand preferences, sale item highlighting, and smart substitution suggestions for out-of-stock items.

Real-time WMS integration ensures accurate inventory, triggers pick-lists for fulfillment staff, and updates order status as items are picked and packed.

Cold chain management in online grocery requires temperature-controlled storage zones in warehouses, insulated packaging for transit, and route optimization that minimizes delivery times for perishable items. The platform tracks temperature compliance throughout the fulfillment chain and automatically flags any deviations. Items are categorized by temperature sensitivity so that frozen, refrigerated, and ambient products are picked and packed in the correct sequence to maintain freshness.

Perishable inventory management relies on FEFO (First Expired, First Out) picking algorithms, predictive demand forecasting using historical sales data and weather patterns, and dynamic markdowns for items approaching expiration. The system also integrates with supplier portals for just-in-time restocking of high-turnover items, reducing overstock while maintaining fill rates above 95% for customer orders.

Last-mile optimization uses algorithms that consider delivery density, traffic patterns, time windows, and vehicle capacity to create efficient routes. The system dynamically adjusts routes based on real-time traffic data, customer schedule changes, and order modifications. GPS tracking enables customers to follow their delivery in real-time and receive accurate ETA updates, reducing missed deliveries and improving customer satisfaction scores.

Project timelines vary based on complexity, but typically range from 3 to 6 months. We break down the delivery into agile sprints, ensuring continuous visibility and early value realization.

Yes, we offer comprehensive SLA-based support, including 24/7 monitoring, security patching, performance optimization, and continuous feature enhancements to ensure long-term success.