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AI Chatbot Development

Intelligent
Conversational AI

Go beyond simple scripts. We build context-aware AI chatbots that understand intent, solve complex problems, and drive 24/7 customer engagement.

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The Bot Gap

Are Your Customers Tired of
Dumb Chatbots?

Traditional chatbots often frustrate more than they help. Don't let rigid scripts and limited understanding damage your brand's reputation.

Mechanical Repetition

Chatbots that loop through the same three unhelpful answers, leading to customer churn and direct agent escalation.

Context Blindness

Forgetting what the user said two messages ago, forcing them to repeat information and causing high friction.

Slow Escalations

Long delays when transitioning from a bot to a human agent, leaving customers in a dark void of uncertainty.

Language Barriers

Inability to handle slang, typos, or multiple languages, alienating a significant portion of your global audience.

Siloed Knowledge

Chatbots that can't access your real-time data, providing outdated information or requiring manual updates.

Lack of Personality

Cold, robotic interactions that fail to reflect your brand's voice and miss opportunities for genuine engagement.

Conversational Capabilities

We engineer chatbots that think, learn, and interact like your best employees.

Generative AI Assistants

Powered by GPT-4 and Claude 3, our bots handle open-ended questions with human-like reasoning and creative problem solving.

  • Zero-shot Learning
  • Context Window Management

Omnichannel Deployment

Interact with users wherever they are. One bot, deployed seamlessly across Web, WhatsApp, Slack, and Mobile apps.

  • Unified Dashboard
  • Cross-Platform Sync

Intelligent RAG Systems

Retrieval-Augmented Generation (RAG) allows your bot to answer questions based on your specific company documents and databases.

  • Vector Search Integration
  • Real-time Knowledge Updates

Sentiment & Intent Analysis

Detect frustration or urgency in real-time. Our bots adjust their tone and speed of response based on customer emotion.

  • Emotional Intelligence
  • Tone Adaptation

Voice-AI Integration

Extend your conversational experience to voice. High-fidelity text-to-speech and speech-to-text for hands-free interactions.

  • Ultra-Low Latency
  • Natural Prosody

Smart Human Handoff

Never lose a customer. We implement seamless escalations where human agents receive the full bot conversation history instantly.

  • Context Persistence
  • Auto-Summarization

The Bot Engine

We leverage the most advanced LLMs and conversational frameworks to build production-ready AI agents.

High Latency Optimization

LLM Engines

GPT-4o, Claude 3.5, Gemini Pro, Llama 3

Orchestration

LangChain, LangGraph, AutoGen, CrewAI

Vector Storage

Pinecone, Weaviate, Milvus, ChromaDB

Backend & APIs

Python, FastAPI, Node.js, GraphQL

Real-time

WebSockets, gRPC, Socket.io, Ably

Infrastructure

Docker, Kubernetes, AWS Lambda, Modal

Observability

LangSmith, Weights & Biases, Helicone

Guardrails

Nvidia NeMo, Llama Guard, Custom PII Masking

Why Partner with
Constelly for Chatbots?

We don't just build chatbots; we create intelligent brand ambassadors. Our multi-model approach ensures your bot is always powered by the best tech for the task.

Multi-Model Expertise

Deep integration with GPT-4, Claude 3, and custom fine-tuned Llama models for unparalleled logic.

SOC2-Type Security

Enterprise-grade security with real-time PII scrubbing and secure knowledge base isolation.

Empathy-Driven UX

Conversation paths designed for speed, delight, and frictionless human escalation.

95%

Intent Accuracy

24/7

Global Coverage

3min

Setup Speed

10M+

Contextual Chats

Chatbot FAQ

Common questions about building and deploying intelligent conversational AI.

Our chatbots are built using Large Language Models (LLMs) like GPT-4, meaning they understand intent, context, and nuance rather than just matching keywords. They can handle open-ended conversations and solve complex problems autonomously.
We use Retrieval-Augmented Generation (RAG) and strict system prompts. This forces the AI to only answer based on documents in your knowledge base. If the answer isn't in your data, the bot is trained to offer a human handoff instead of making things up.
Yes. We implement private vector databases and data scrubbing before processing. Your proprietary data is never used to train the base models of OpenAI or Google.
We support a true omnichannel experience. You can deploy the same bot on your Website, iOS/Android apps, WhatsApp, Slack, Microsoft Teams, and even via SMS.
When the bot detects frustration or a high-value lead, it can perform an "Invisible Transfer." The human agent gets the full summary and history of the conversation so the user never has to repeat themselves.
Yes, LLMs are inherently multilingual. Our bots can detect and respond in over 100 languages, including complex dialects, ensuring global reach for your support.
We use enterprise-grade middleware to identify and mask Personally Identifiable Information (PII) like names, emails, and card numbers before any data is sent to the AI processing layer.
A proof-of-concept (POC) using your data can usually be ready in 1-2 weeks. A full production deployment with custom integrations and security guardrails typically takes 4-6 weeks.
Yes, through Tool-Calling (Function Calling). We connect the AI to your CRM, ERP, or Scheduling APIs so it can perform real actions while staying within the conversation.
We track Deflection Rate (how many tickets the bot solved solo), CSAT (Customer Satisfaction Score from the bot session), and ROI (Savings in human labor hours).

Build Smarter Customer Interactions

Transform customer support with AI-driven chatbots that understand context and intent. Deliver 24/7 personalized assistance at scale.

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